Metraen Privacy Policy
This Privacy Policy outlines how Liuham Dynamics Limited ("we," "our," or "us") collects, uses, shares, and protects your personal data when you interact with the Metraen app. We are dedicated to safeguarding your privacy and ensuring that our data handling practices comply with all applicable regulations. By using Metraen, you consent to the collection and use of your information in accordance with this Privacy Policy.
1. Introduction
Liuham Dynamics Limited, a legally registered entity, is the operator of the Metraen
app. We are committed to ensuring that your personal data is handled securely and in
compliance with applicable data protection laws. This policy outlines the types of
data we collect, how we use and protect it, and your rights regarding your personal
information.
2. Data Collection
When using the Metraen app, we collect both personal and sensitive information that
you voluntarily provide. This includes:
Personal Information : Your name, email address, phone number, and other
identifiers that may uniquely identify you.
Sensitive Data: User-generated content, preferences, interactions within the
community, and any other sensitive details you choose to share while using the app.
Device Information: Details such as your IP address, operating system, app
usage patterns, and, telemetry data.
3. How We Use Your Data
We use your personal and sensitive data to:
Facilitate community collaboration: Enable interactions, discussions, and
knowledge-sharing within the app’s community.
Provide personalized services: Tailor content, services, and notifications
to match your preferences and needs.
Improve app functionality and user experience: Analyze usage data to enhance
the app’s performance, design, and usability.
Ensure security: Protect your account and personal data from unauthorized
access or breaches.
Additionally, we may aggregate and anonymize data for research, analytics, and
reporting purposes, ensuring that no individual can be identified.
4. Sharing of Data
We do not sell your personal data (Read General Privacy Policy).
However, we may share your data with:
Legal Authorities: When required by law or to protect our rights, safety, or the
safety of others.
We ensure that any third party we share your data with is bound by appropriate confidentiality
and data protection obligations.
5. Data Security and Protection
We implement advanced security measures to safeguard your data from unauthorized access, use,
or disclosure. Our security practices include:
Encryption: Data is encrypted both in transit and at rest to protect your personal
information.
Access Controls: We restrict access to your data to authorized personnel only, ensuring
that it is handled securely.
Regular Security Assessments: We conduct regular assessments and audits of our security
systems to identify and address potential vulnerabilities.
We are committed to maintaining the highest standards of data protection to ensure your
information remains secure.
6. Data Retention and Deletion
We retain your personal data only for as long as necessary to fulfill the purposes
outlined in this policy or as required by law. Once your data is no longer needed,
we will securely delete or anonymize it.
You have the right to request the deletion of your account and personal data at any
time. To initiate this process, please contact us using the information provided in
Section 8.
7. Your Rights
You have the following rights regarding your personal data:
Access: You have the right to request access to the personal data we hold about
you.
Correction: You can request corrections or updates to your personal data if it
is inaccurate or incomplete.
Data Portability: You have the right to request the transfer of your personal
data to another service provider in a structured, commonly used, and machine-readable
format.
Deletion: You can request the deletion of your personal data or restrict its
processing under certain conditions.
Withdrawal of Consent: If we rely on your consent as the legal basis for
processing your data, you can withdraw that consent at any time.
If you wish to exercise any of these rights, please contact us using the information
provided in Section 8.
8. Contact Us
For privacy inquiries, data deletion requests, or any questions regarding this policy,
please contact us at:
liuham dynamics Limited
P. O. Box 673
Jimeta, 640281
Adamawa State, Nigeria
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices
or for other operational, legal, or regulatory reasons. When we make changes,
we will notify you by:
Posting the revised policy on the Metraen app.
Sending you a notification through the app or via email.
Your continued use of the Metraen app after any modifications to the policy indicates
your acceptance of the updated terms.